SynergySKY - Planned Service Window – Maintenance details
All systems operational
Planned Service Window
Completed
Scheduled for March 22, 2025 at 12:00 AM – 12:00 AM
Affects
CONNECT
Under maintenance from 12:00 AM to 12:00 AM
US Region
Under maintenance from 12:00 AM to 12:00 AM
EU Region
Under maintenance from 12:00 AM to 12:00 AM
APAC Region
Under maintenance from 12:00 AM to 12:00 AM
Canada Region
Under maintenance from 12:00 AM to 12:00 AM
Integration: Microsoft Teams
Under maintenance from 12:00 AM to 12:00 AM
Updates
Completed
March 22, 2025 at 12:00 AM
Completed
March 22, 2025 at 12:00 AM
Service Update Notification – Synergy SKY Connect Maintenance Window
Please be advised of an upcoming scheduled service update window for Synergy SKY Connect between:
March 22, 2025, 01:00 UTC – March 23, 2025, 23:00 UTC
During this time, service may be intermittently affected as we perform necessary updates to improve performance and reliability. While we aim to minimize any disruptions, you may experience temporary issues with connectivity and call provisioning. We appreciate your patience and understanding as we work to enhance our platform. Additionally, the following IP addresses are being decommissioned. Make sure to keep the networking/firewall rules up to date.
Decommissioned IP address : 20.56.27.178
Decommissioned IP address : 20.83.178.239
The list of IP addresses used by the Connect service can be found here: IP List
