Synergy SKY - Google Meet: Connection Difficulties – Incident details

All systems operational

Google Meet: Connection Difficulties

Resolved
Major outage
Started about 2 months agoLasted about 4 hours

Affected

CONNECT - Interoperability Service

Major outage from 5:04 PM to 5:42 PM, Partial outage from 5:42 PM to 7:04 PM, Operational from 7:04 PM to 9:16 PM

Integration: Google Meet

Major outage from 5:04 PM to 5:42 PM, Partial outage from 5:42 PM to 7:04 PM, Operational from 7:04 PM to 9:16 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    Our team has identified a solution and a fix is being implemented. We appreciate your patience and will provide a further update once available.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident in which all Google Meet calls are experiencing connection difficulties at this time.

    Our team is actively engaged in restoring service.