Synergy SKY - Synergy SKY CONNECT Service Maintenance – Maintenance details

All systems operational

Synergy SKY CONNECT Service Maintenance

Completed
Scheduled for September 05, 2026 at 1:00 PM – 4:48 PMUTC

Affects

CONNECT - Interoperability Service

Under maintenance from 1:00 PM to 4:48 PM

US Region

Under maintenance from 1:00 PM to 4:48 PM

EU Region

Under maintenance from 1:00 PM to 4:48 PM

APAC Region

Under maintenance from 1:00 PM to 4:48 PM

Canada Region

Under maintenance from 1:00 PM to 4:48 PM

Updates
  • Completed
    September 05, 2026 at 4:48 PMUTC
    Completed
    September 05, 2026 at 4:48 PMUTC
    Maintenance has completed successfully.
  • In progress
    September 05, 2026 at 1:00 PMUTC
    In progress
    September 05, 2026 at 1:00 PMUTC

    We will be performing maintenance on the Synergy SKY CONNECT service beginning September 5 at 13:00 UTC (9:00 AM EDT / 6:00 AM PDT). The maintenance window will remain open for approximately 24 hours, concluding around 13:00 UTC September 6 (9:00 AM EDT / 6:00 AM PDT).

    Times:

    September 5–6
    PDT (UTC-7): 6:00 AM – 6:00 AM (September 6)
    EDT (UTC-4): 9:00 AM – 9:00 AM (September 6)
    UTC: 13:00 – 13:00 (September 6)

    This maintenance window is being used to deploy an update to the Synergy SKY CONNECT service addressing the recently reported Microsoft Teams Dual Screen issue.

    Minimal impact to operations is expected during the maintenance window.