Synergy SKY - Lobby Auto Admit Issue – Podrobnosti o incidentu

Všechny služby jsou funkční

Lobby Auto Admit Issue

Vyřešeno
Snížený výkon
Zahájeno před 6 měsíciTrvalo 4 dny

Ovlivněno

CONNECT - Interoperability Service

Snížený výkon z 5:59 PM do 7:09 PM

Integration: Microsoft Teams

Snížený výkon z 5:59 PM do 7:09 PM

Aktualizace
  • Vyřešeno
    UTC
    Vyřešeno

    The issue impacting the Lobby Auto Admit feature for Microsoft Teams meetings has now been resolved.

    To ensure the fix is fully applied, customers must upgrade the Synergy SKY SUITE to version 40.26.10987 or later.

  • Vyšetřuje se
    UTC
    Vyšetřuje se

    We are currently investigating an issue where some customers may experience challenges with the Lobby Auto Admit feature for Microsoft Teams meetings resulting in some Endpoints remaining in the meeting lobby. 

    The current workaround is to manually admit these endpoints into the meetings via a Microsoft Teams client.

    Our engineering team is actively working to identify the root cause and will provide additional information as it becomes available.