Synergy SKY - Captcha Automatic Resolution Functionality Failing - Government – Details zu Vorfällen

Alle Systeme funktionieren

Captcha Automatic Resolution Functionality Failing - Government

Gelöst
Beeinträchtigte Leistung
Aufgetreten am vor 10 MonatenDauerte etwa 1 Monat

Betroffen

CONNECT - Interoperability Service

Beeinträchtigte Leistung aus 3:26 PM zu 2:11 PM

Government

Beeinträchtigte Leistung aus 3:26 PM zu 2:11 PM

Aktualisierung
  • Gelöst
    Gelöst
    This incident has been resolved.
  • Analyse
    Analyse

    We are currently investigating an issue where the Captcha resolution functionality may not be working properly in Teams. Users can access captcha when joining with a PC using a web browser, but not when using CONNECT via a video system.  Call receives "To join, sign in or use Teams on the web" screen and stays stuck. 

    This is currently affecting our Government customers

    Some users may be affected.