Synergy SKY - US Primary Node Offline – Incident details

All systems operational

US Primary Node Offline

Resolved
Partial outage
Started about 2 months agoLasted about 2 hours
Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We have identified that one of our US primary nodes has gone offline. This node supports some US based endpoint registrations and routing services.

     

    We are actively working with our hosting provider to restore service as quickly as possible. Further updates will be posted as more information becomes available.