Synergy SKY - Captcha Automatic Resolution Functionality Failing - Government – Detalles del incidente

Sistemas funcionando con normalidad

Captcha Automatic Resolution Functionality Failing - Government

Resuelto
Rendimiento degradado
Iniciado el hace 11 mesesDuró alrededor de 1 mes

Afectado

CONNECT - Interoperability Service

Rendimiento degradado de 3:26 PM a 2:11 PM

Government

Rendimiento degradado de 3:26 PM a 2:11 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto
    This incident has been resolved.
  • Investigando
    UTC
    Investigando

    We are currently investigating an issue where the Captcha resolution functionality may not be working properly in Teams. Users can access captcha when joining with a PC using a web browser, but not when using CONNECT via a video system.  Call receives "To join, sign in or use Teams on the web" screen and stays stuck. 

    This is currently affecting our Government customers

    Some users may be affected.