Synergy SKY - Microsoft Whiteboard Initiation Issue – Intsidentide üksikasjad

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Microsoft Whiteboard Initiation Issue

Lahendatud
Halvenenud jõudlus
Algas 11 kuu eestKestis umbes üks kuu

Mõjutatud

CONNECT - Interoperability Service

Halvenenud jõudlus alates 7:13 PM kuni 2:17 PM

Integration: Microsoft Teams

Halvenenud jõudlus alates 7:13 PM kuni 2:17 PM

Värskendused
  • Lahendatud
    UTC
    Lahendatud

    Microsoft has confirmed that there are no whiteboard facilities in the web client profile. 

    SynergySKY is monitoring Microsoft progress on this issue and will provide update if/when this is resolved via CONNECT release notes.

  • Uurimisel
    UTC
    Uurimisel

    We are currently investigating an issue where Microsoft Teams Whiteboarding sessions are not being activated during calls joined via Synergy CONNECT. Customers have also reported the same behavior when accessing via web browsers.

    Our engineering team is actively working to identify the root cause and will provide additional information as it becomes available.