Synergy SKY - Zoom Layout Changes - Degraded Performance – Intsidentide üksikasjad

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Zoom Layout Changes - Degraded Performance

Lahendatud
Halvenenud jõudlus
Algas 11 kuu eestKestis umbes üks kuu

Mõjutatud

CONNECT - Interoperability Service

Halvenenud jõudlus alates 9:08 PM kuni 1:27 PM, Töökorras alates 1:27 PM kuni 2:10 PM

Integration: Zoom

Halvenenud jõudlus alates 9:08 PM kuni 1:27 PM, Töökorras alates 1:27 PM kuni 2:10 PM

Värskendused
  • Lahendatud
    UTC
    Lahendatud
    This incident has been resolved.
  • Jälgimisel
    UTC
    Jälgimisel
    We implemented a fix and are currently monitoring the result.
  • Tuvastatud
    UTC
    Tuvastatud

    We are aware of an issue where Zoom layout changes are not performing as expected for some Synergy CONNECT users. This behavior also affects Cisco Macro integrations and DTMF-based controls tied to Zoom layout management.

    Our engineering team has identified the issue and is actively working on a solution. Meetings remain functional, but affected users may experience inconsistent results when attempting to change layouts.

    We will provide updates here as soon as more information is available.