Synergy SKY - Continuous layout switching on Primary display (Dual Screen) – Intsidentide üksikasjad

Integration: Microsoft Teams halvenenud jõudlus

Continuous layout switching on Primary display (Dual Screen)

Jälgimisel
Halvenenud jõudlus
Algas 30 päeva eest

Mõjutatud

CONNECT

Halvenenud jõudlus alates 6:35 PM kuni 12:00 AM

Integration: Microsoft Teams

Halvenenud jõudlus alates 6:35 PM kuni 12:00 AM

Värskendused
  • Jälgimisel
    Jälgimisel
    We implemented a fix and are currently monitoring the result.
  • Tuvastatud
    Tuvastatud

    This issue has been confirmed to be specific to the Microsoft Teams Light Web client and has been reported to Microsoft.  As a mitigation, we are applying a service-side change to stabilize presentation behavior in dual-screen calls. For dual-screen calls, shared content should occupy the primary screen.

  • Uurimisel
    Uurimisel

    We are actively investigating the cause of the primary screen continuously rotating/changing layouts.

    This is currently only impacting Dual Screen calls, the workaround available is switching the calls on the video system to single screen.