Synergy SKY - Microsoft Whiteboard Initiation Issue – Häiriön yksityiskohdat

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Microsoft Whiteboard Initiation Issue

Ratkaistu
Heikentynyt suorituskyky
Alkoi 10 kuukautta sittenKesti noin kuukausi

Vaikutti

CONNECT - Interoperability Service

Heikentynyt suorituskyky alkaen 7:13 PM to 2:17 PM

Integration: Microsoft Teams

Heikentynyt suorituskyky alkaen 7:13 PM to 2:17 PM

Päivitykset
  • Ratkaistu
    Ratkaistu

    Microsoft has confirmed that there are no whiteboard facilities in the web client profile. 

    SynergySKY is monitoring Microsoft progress on this issue and will provide update if/when this is resolved via CONNECT release notes.

  • Tutkitaan
    Tutkitaan

    We are currently investigating an issue where Microsoft Teams Whiteboarding sessions are not being activated during calls joined via Synergy CONNECT. Customers have also reported the same behavior when accessing via web browsers.

    Our engineering team is actively working to identify the root cause and will provide additional information as it becomes available.