Synergy SKY - Captcha Automatic Resolution Functionality Failing - Government – Häiriön yksityiskohdat

Integration: Microsoft Teams heikentynyt suorituskyky

Captcha Automatic Resolution Functionality Failing - Government

Ratkaistu
Heikentynyt suorituskyky
Alkoi 5 kuukautta sittenKesti noin kuukausi

Vaikutti

CONNECT

Heikentynyt suorituskyky alkaen 3:26 PM to 2:11 PM

Government

Heikentynyt suorituskyky alkaen 3:26 PM to 2:11 PM

Päivitykset
  • Ratkaistu
    Ratkaistu
    This incident has been resolved.
  • Tutkitaan
    Tutkitaan

    We are currently investigating an issue where the Captcha resolution functionality may not be working properly in Teams. Users can access captcha when joining with a PC using a web browser, but not when using CONNECT via a video system.  Call receives "To join, sign in or use Teams on the web" screen and stays stuck. 

    This is currently affecting our Government customers

    Some users may be affected.