Synergy SKY - Zoom Layout Changes - Degraded Performance – Häiriön yksityiskohdat

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Zoom Layout Changes - Degraded Performance

Ratkaistu
Heikentynyt suorituskyky
Alkoi 11 kuukautta sittenKesti noin kuukausi

Vaikutti

CONNECT - Interoperability Service

Heikentynyt suorituskyky alkaen 9:08 PM to 1:27 PM, Toiminnassa alkaen 1:27 PM to 2:10 PM

Integration: Zoom

Heikentynyt suorituskyky alkaen 9:08 PM to 1:27 PM, Toiminnassa alkaen 1:27 PM to 2:10 PM

Päivitykset
  • Ratkaistu
    UTC
    Ratkaistu
    This incident has been resolved.
  • Seurataan
    UTC
    Seurataan
    We implemented a fix and are currently monitoring the result.
  • Tunnistettu
    UTC
    Tunnistettu

    We are aware of an issue where Zoom layout changes are not performing as expected for some Synergy CONNECT users. This behavior also affects Cisco Macro integrations and DTMF-based controls tied to Zoom layout management.

    Our engineering team has identified the issue and is actively working on a solution. Meetings remain functional, but affected users may experience inconsistent results when attempting to change layouts.

    We will provide updates here as soon as more information is available.