Synergy SKY - Continuous layout switching on Primary display (Dual Screen) – Häiriön yksityiskohdat

Integration: Microsoft Teams heikentynyt suorituskyky

Continuous layout switching on Primary display (Dual Screen)

Seurataan
Heikentynyt suorituskyky
Alkoi 30 päivää sitten

Vaikutti

CONNECT

Heikentynyt suorituskyky alkaen 6:35 PM to 12:00 AM

Integration: Microsoft Teams

Heikentynyt suorituskyky alkaen 6:35 PM to 12:00 AM

Päivitykset
  • Seurataan
    Seurataan
    We implemented a fix and are currently monitoring the result.
  • Tunnistettu
    Tunnistettu

    This issue has been confirmed to be specific to the Microsoft Teams Light Web client and has been reported to Microsoft.  As a mitigation, we are applying a service-side change to stabilize presentation behavior in dual-screen calls. For dual-screen calls, shared content should occupy the primary screen.

  • Tutkitaan
    Tutkitaan

    We are actively investigating the cause of the primary screen continuously rotating/changing layouts.

    This is currently only impacting Dual Screen calls, the workaround available is switching the calls on the video system to single screen.