Synergy SKY - Captcha Automatic Resolution Functionality Failing - Government – Détails de l'incident

Integration: Microsoft Teams connaît une dégradation des performances

Captcha Automatic Resolution Functionality Failing - Government

Résolu
Performances dégradées
Signalé le il y a 5 moisA duré environ 1 mois

Concernés

CONNECT

Performances dégradées depuis 3:26 PM à 2:11 PM

Government

Performances dégradées depuis 3:26 PM à 2:11 PM

Mises à jour
  • Résolu
    Résolu
    This incident has been resolved.
  • Détecté
    Détecté

    We are currently investigating an issue where the Captcha resolution functionality may not be working properly in Teams. Users can access captcha when joining with a PC using a web browser, but not when using CONNECT via a video system.  Call receives "To join, sign in or use Teams on the web" screen and stays stuck. 

    This is currently affecting our Government customers

    Some users may be affected.