Synergy SKY - Continuous layout switching on Primary display (Dual Screen) – Détails de l'incident

Integration: Microsoft Teams connaît une dégradation des performances

Continuous layout switching on Primary display (Dual Screen)

Surveillé
Performances dégradées
Signalé le il y a 30 jours

Concernés

CONNECT

Performances dégradées depuis 6:35 PM à 12:00 AM

Integration: Microsoft Teams

Performances dégradées depuis 6:35 PM à 12:00 AM

Mises à jour
  • Surveillé
    Surveillé
    We implemented a fix and are currently monitoring the result.
  • Identifié
    Identifié

    This issue has been confirmed to be specific to the Microsoft Teams Light Web client and has been reported to Microsoft.  As a mitigation, we are applying a service-side change to stabilize presentation behavior in dual-screen calls. For dual-screen calls, shared content should occupy the primary screen.

  • Détecté
    Détecté

    We are actively investigating the cause of the primary screen continuously rotating/changing layouts.

    This is currently only impacting Dual Screen calls, the workaround available is switching the calls on the video system to single screen.