Synergy SKY - Continuous layout switching on Primary display (Dual Screen) – Incidens részletei

Integration: Microsoft Teams csökkent teljesítménye tapasztalható

Continuous layout switching on Primary display (Dual Screen)

Megfigyelés alatt
Csökkent teljesítmény
Kezdeti időpont 30 nappal ezelőtt

Érintett terület

CONNECT

Csökkent teljesítmény tól től 6:35 PM ehhez 12:00 AM

Integration: Microsoft Teams

Csökkent teljesítmény tól től 6:35 PM ehhez 12:00 AM

Frissítések
  • Megfigyelés alatt
    Megfigyelés alatt
    We implemented a fix and are currently monitoring the result.
  • Feltárt
    Feltárt

    This issue has been confirmed to be specific to the Microsoft Teams Light Web client and has been reported to Microsoft.  As a mitigation, we are applying a service-side change to stabilize presentation behavior in dual-screen calls. For dual-screen calls, shared content should occupy the primary screen.

  • Ellenőrzés alatt
    Ellenőrzés alatt

    We are actively investigating the cause of the primary screen continuously rotating/changing layouts.

    This is currently only impacting Dual Screen calls, the workaround available is switching the calls on the video system to single screen.