Synergy SKY - Lobby Auto Admit Issue – Incidens részletei

Minden rendszer üzemképes

Lobby Auto Admit Issue

Megoldott
Csökkent teljesítmény
Kezdeti időpont 6 hónappal ezelőttTartott 4 nap

Érintett terület

CONNECT - Interoperability Service

Csökkent teljesítmény tól től 5:59 PM ehhez 7:09 PM

Integration: Microsoft Teams

Csökkent teljesítmény tól től 5:59 PM ehhez 7:09 PM

Frissítések
  • Megoldott
    UTC
    Megoldott

    The issue impacting the Lobby Auto Admit feature for Microsoft Teams meetings has now been resolved.

    To ensure the fix is fully applied, customers must upgrade the Synergy SKY SUITE to version 40.26.10987 or later.

  • Ellenőrzés alatt
    UTC
    Ellenőrzés alatt

    We are currently investigating an issue where some customers may experience challenges with the Lobby Auto Admit feature for Microsoft Teams meetings resulting in some Endpoints remaining in the meeting lobby. 

    The current workaround is to manually admit these endpoints into the meetings via a Microsoft Teams client.

    Our engineering team is actively working to identify the root cause and will provide additional information as it becomes available.