SynergySKY - Connect SIP Registration – Incident details

All systems operational

Connect SIP Registration

Resolved
Operational
Started 4 months agoLasted 22 days

Affected

SIP Registrar

Operational from 1:23 AM to 8:00 PM

US Region

Operational from 1:23 AM to 8:00 PM

EU Region

Operational from 1:23 AM to 8:00 PM

Canada Region

Operational from 1:23 AM to 8:00 PM

APAC Region

Operational from 1:23 AM to 8:00 PM

Updates
  • Resolved
    Resolved

    The issue has been resolved

  • Investigating
    Investigating

    We are currently investigating an issue with peer-to-peer (P2P) calls between US, EU, Canada and APAC zones on the Synergy SKY SIP Registrar. This does not affect calls between Synergy SKY-registered endpoints and external non-Synergy registered endpoints, Microsoft Teams, Zoom, Google Meet, or Apple FaceTime.. We will provide updates as they become available. For any questions, please contact support@synergysky.com.