Synergy SKY - Captcha Automatic Resolution Functionality Failing - Government – Dettagli dei guasti

Integration: Microsoft Teams Con prestazioni ridotte

Captcha Automatic Resolution Functionality Failing - Government

Risolto
Performance ridotte
Avviato il 5 mesi faDurato circa un mese

Colpiti

CONNECT

Performance ridotte da 3:26 PM to 2:11 PM

Government

Performance ridotte da 3:26 PM to 2:11 PM

Aggiornamenti
  • Risolto
    Risolto
    This incident has been resolved.
  • Verifiche
    Verifiche

    We are currently investigating an issue where the Captcha resolution functionality may not be working properly in Teams. Users can access captcha when joining with a PC using a web browser, but not when using CONNECT via a video system.  Call receives "To join, sign in or use Teams on the web" screen and stays stuck. 

    This is currently affecting our Government customers

    Some users may be affected.