Synergy SKY - Zoom Layout Changes - Degraded Performance – Hendelsesdetaljer

Alle systemer er operative

Zoom Layout Changes - Degraded Performance

Løst
Nedsatt ytelse
Begynte på 11 måneder sidenVarte omtrent en måned

Påvirket

CONNECT - Interoperability Service

Nedsatt ytelse fra 9:08 PM til 1:27 PM, Operasjonell fra 1:27 PM til 2:10 PM

Integration: Zoom

Nedsatt ytelse fra 9:08 PM til 1:27 PM, Operasjonell fra 1:27 PM til 2:10 PM

Oppdateringer
  • Løst
    UTC
    Løst
    This incident has been resolved.
  • Overvåker
    UTC
    Overvåker
    We implemented a fix and are currently monitoring the result.
  • Identifisert
    UTC
    Identifisert

    We are aware of an issue where Zoom layout changes are not performing as expected for some Synergy CONNECT users. This behavior also affects Cisco Macro integrations and DTMF-based controls tied to Zoom layout management.

    Our engineering team has identified the issue and is actively working on a solution. Meetings remain functional, but affected users may experience inconsistent results when attempting to change layouts.

    We will provide updates here as soon as more information is available.