Synergy SKY - Zoom Layout Changes - Degraded Performance – Hendelsesdetaljer

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Zoom Layout Changes - Degraded Performance

Løst
Nedsatt ytelse
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Påvirket

CONNECT - Interoperability Service

Nedsatt ytelse fra 9:08 PM til 1:27 PM, Operasjonell fra 1:27 PM til 2:10 PM

Integration: Zoom

Nedsatt ytelse fra 9:08 PM til 1:27 PM, Operasjonell fra 1:27 PM til 2:10 PM

Oppdateringer
  • Løst
    Løst
    This incident has been resolved.
  • Overvåker
    Overvåker
    We implemented a fix and are currently monitoring the result.
  • Identifisert
    Identifisert

    We are aware of an issue where Zoom layout changes are not performing as expected for some Synergy CONNECT users. This behavior also affects Cisco Macro integrations and DTMF-based controls tied to Zoom layout management.

    Our engineering team has identified the issue and is actively working on a solution. Meetings remain functional, but affected users may experience inconsistent results when attempting to change layouts.

    We will provide updates here as soon as more information is available.