SynergySKY - Multiple Region Disruption – Hendelsesdetaljer

Alle systemer er operative

Multiple Region Disruption

Løst
Delvis brudd 30 %
Begynte på 11 dager sidenVarte omtrent 8 timer

Påvirket

CONNECT

Delvis brudd fra 2:20 AM til 10:40 AM

USA-regionen

Delvis brudd fra 2:20 AM til 10:40 AM

EU-regionen

Delvis brudd fra 2:20 AM til 10:40 AM

APAC-regionen

Delvis brudd fra 2:20 AM til 10:40 AM

Canada-regionen

Delvis brudd fra 2:20 AM til 10:40 AM

Integration: Microsoft Teams

Delvis brudd fra 2:20 AM til 10:40 AM

Oppdateringer
  • Løst
    Løst

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

    This incident has been resolved. Investigation is still underway.

  • Undersøker
    Undersøker

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.