Synergy SKY - Lobby Auto Admit Issue – Szczegóły incydentu

Wszystkie systemy sprawne

Lobby Auto Admit Issue

Rozwiązany
Obniżona wydajność
Wystąpił w dniu 6 miesięcy temuTrwało 4 dni

Dotknięty

CONNECT - Interoperability Service

Obniżona wydajność z 5:59 PM do 7:09 PM

Integration: Microsoft Teams

Obniżona wydajność z 5:59 PM do 7:09 PM

Aktualizacje
  • Rozwiązany
    UTC
    Rozwiązany

    The issue impacting the Lobby Auto Admit feature for Microsoft Teams meetings has now been resolved.

    To ensure the fix is fully applied, customers must upgrade the Synergy SKY SUITE to version 40.26.10987 or later.

  • Analiza
    UTC
    Analiza

    We are currently investigating an issue where some customers may experience challenges with the Lobby Auto Admit feature for Microsoft Teams meetings resulting in some Endpoints remaining in the meeting lobby. 

    The current workaround is to manually admit these endpoints into the meetings via a Microsoft Teams client.

    Our engineering team is actively working to identify the root cause and will provide additional information as it becomes available.