Synergy SKY - Captcha Automatic Resolution Functionality Failing - Government – Detalhes do incidente

Integration: Microsoft Teams Experimentando Desempenho Degradado

Captcha Automatic Resolution Functionality Failing - Government

Resolvido
Desempenho degradado
Início há 5 mesesDurado aproximadamente 1 mês

Afetado

CONNECT

Desempenho degradado de 3:26 PM para 2:11 PM

Government

Desempenho degradado de 3:26 PM para 2:11 PM

Atualizações
  • Resolvido
    Resolvido
    This incident has been resolved.
  • Investigando
    Investigando

    We are currently investigating an issue where the Captcha resolution functionality may not be working properly in Teams. Users can access captcha when joining with a PC using a web browser, but not when using CONNECT via a video system.  Call receives "To join, sign in or use Teams on the web" screen and stays stuck. 

    This is currently affecting our Government customers

    Some users may be affected.