Synergy SKY - Poly Registrar Partial Outage – Detaliile incidentului

Toate sistemele operaționale

Poly Registrar Partial Outage

Rezolvat
Întrerupere parțială
Început la 22 zile în urmăA durat circa 21 ore

Afectat

SIP Registrar

Întrerupere parțială din 5:37 PM către 2:32 PM

US Region

Întrerupere parțială din 5:37 PM către 2:32 PM

Actualizări
  • Rezolvat
    Rezolvat
    This incident has been resolved.
  • În curs de monitorizare
    În curs de monitorizare

    We identified a potential service issue that may have temporarily affected device registration for some customers.

     

    Our team identified behavior related to registrar connectivity that may have caused certain devices to experience registration issues. The issue appears to be contained at this time, and we are actively monitoring the environment to ensure continued stability.

     

    While we believe service has stabilized, we are continuing our review to confirm the full scope of impact and validate that all affected services are operating normally. To our knowledge this has effected Poly devices.

     

    If you continue to experience any registration-related issues, please contact Support for assistance.