Synergy SKY - Zoom Layout Changes - Degraded Performance – Podrobnosti o dogodku

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Zoom Layout Changes - Degraded Performance

Odpravljeno
Poslabšano delovanje
Začetek pred 10 meseciTrajalo približno 1 mesec

Prizadete storitve

CONNECT - Interoperability Service

Poslabšano delovanje od 9:08 PM do 1:27 PM, Deluje od 1:27 PM do 2:10 PM

Integration: Zoom

Poslabšano delovanje od 9:08 PM do 1:27 PM, Deluje od 1:27 PM do 2:10 PM

Posodobitve
  • Odpravljeno
    Odpravljeno
    This incident has been resolved.
  • Spremljanje
    Spremljanje
    We implemented a fix and are currently monitoring the result.
  • Napaka odkrita
    Napaka odkrita

    We are aware of an issue where Zoom layout changes are not performing as expected for some Synergy CONNECT users. This behavior also affects Cisco Macro integrations and DTMF-based controls tied to Zoom layout management.

    Our engineering team has identified the issue and is actively working on a solution. Meetings remain functional, but affected users may experience inconsistent results when attempting to change layouts.

    We will provide updates here as soon as more information is available.