Synergy SKY - Continuous layout switching on Primary display (Dual Screen) – Podrobnosti o dogodku

Integration: Microsoft Teams Izkušnje z zmanjšano zmogljivostjo

Continuous layout switching on Primary display (Dual Screen)

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Poslabšano delovanje od 6:35 PM do 12:00 AM

Integration: Microsoft Teams

Poslabšano delovanje od 6:35 PM do 12:00 AM

Posodobitve
  • Spremljanje
    Spremljanje
    We implemented a fix and are currently monitoring the result.
  • Napaka odkrita
    Napaka odkrita

    This issue has been confirmed to be specific to the Microsoft Teams Light Web client and has been reported to Microsoft.  As a mitigation, we are applying a service-side change to stabilize presentation behavior in dual-screen calls. For dual-screen calls, shared content should occupy the primary screen.

  • Raziskovanje
    Raziskovanje

    We are actively investigating the cause of the primary screen continuously rotating/changing layouts.

    This is currently only impacting Dual Screen calls, the workaround available is switching the calls on the video system to single screen.