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Všechny služby jsou funkční

Licencní API - Funkční

100% - uptime
říj 2025 · 100.0%lis · 100.0%pro · 100.0%

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říj 2025
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pro 2025

Multiple Region Disruption
  • Vyřešeno
    Vyřešeno

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

    This incident has been resolved. Investigation is still underway.

  • Vyšetřuje se
    Vyšetřuje se

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

lis 2025

Maintenance Window - November 16, 2025
  • Dokončeno
    listopadu 16, 2025 v 5:28
    Dokončeno
    listopadu 16, 2025 v 5:28
    Maintenance has completed successfully.
  • Naplánováno
    listopadu 16, 2025 v 5:00
    Naplánováno
    listopadu 16, 2025 v 5:00

    We are planning for a scheduled maintenance during that time.

    Starting on November 16, 2025 12:00 AM EST to November 16, 2025 11:59 PM EST.

    This will have minimal effects on operations.

  • Probíhá
    listopadu 16, 2025 v 4:53
    Probíhá
    listopadu 16, 2025 v 4:53
    Maintenance is now in progress.

říj 2025

Maintenance Window - October 25, 2025
  • Dokončeno
    října 26, 2025 v 11:44
    Dokončeno
    října 26, 2025 v 11:44
    Maintenance has completed successfully.
  • Naplánováno
    října 25, 2025 v 3:59
    Naplánováno
    října 25, 2025 v 3:59

    We are planning for a scheduled maintenance during that time.

    Starting on October 24, 2025 11:59 PM EST to October 25, 2025 11:59 PM EST

    This will have minimal effects on operations.

Powerpoint Live for MS Teams
  • Vyřešeno
    Vyřešeno
    This incident has been resolved.
  • Identifikováno
    Identifikováno

    When the presenter is using PowerPoint Live, the received presentation will freeze on video systems. The problem has been identified and we are continuing to work on a fix for this incident.

Unable to connect to .gov Teams meetings
  • Vyřešeno
    Vyřešeno
    This incident has been resolved.
  • Monitorujeme
    Monitorujeme

    Microsoft has begun rolling out a change to the Teams GCC-High environments. This update may prevent some Synergy SKY–enabled endpoints from joining Teams meetings.

    On-premises customers should upgrade to the latest Synergy SKY build to restore compatibility.


    For assistance, contact support@synergysky.com

  • Identifikováno
    Identifikováno
    We are continuing to work on a fix for this incident.
  • Vyšetřuje se
    Vyšetřuje se

    We are aware that some GCC-High customers may be experiencing call connection issues. Our team is actively investigating the cause and will provide updates as soon as more information is available.

říj 2025 do pro 2025

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