Synergy SKY - Zoom Layout Changes - Degraded Performance – Hændelsesdetaljer

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Zoom Layout Changes - Degraded Performance

Løst
Begrænset drift
Påbegyndt 11 måneder sidenVarede cirka 1 måned

Påvirket

CONNECT - Interoperability Service

Begrænset drift fra 9:08 PM til 1:27 PM, Operationel fra 1:27 PM til 2:10 PM

Integration: Zoom

Begrænset drift fra 9:08 PM til 1:27 PM, Operationel fra 1:27 PM til 2:10 PM

Opdateringer
  • Løst
    UTC
    Løst
    This incident has been resolved.
  • Overvåger
    UTC
    Overvåger
    We implemented a fix and are currently monitoring the result.
  • Identificeret
    UTC
    Identificeret

    We are aware of an issue where Zoom layout changes are not performing as expected for some Synergy CONNECT users. This behavior also affects Cisco Macro integrations and DTMF-based controls tied to Zoom layout management.

    Our engineering team has identified the issue and is actively working on a solution. Meetings remain functional, but affected users may experience inconsistent results when attempting to change layouts.

    We will provide updates here as soon as more information is available.