Synergy SKY - Multiple Region Disruption – Hændelsesdetaljer

Alle systemer er operationelle

Multiple Region Disruption

Løst
Delvist udfald 30 %
Påbegyndt 8 måneder sidenVarede cirka 8 timer

Påvirket

CONNECT - Interoperability Service

Delvist udfald fra 2:20 AM til 10:40 AM

Amerikansk region

Delvist udfald fra 2:20 AM til 10:40 AM

EU-regionen

Delvist udfald fra 2:20 AM til 10:40 AM

APAC-regionen

Delvist udfald fra 2:20 AM til 10:40 AM

Canada-regionen

Delvist udfald fra 2:20 AM til 10:40 AM

Integration: Microsoft Teams

Delvist udfald fra 2:20 AM til 10:40 AM

Opdateringer
  • Løst
    UTC
    Løst

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

    This incident has been resolved. Investigation is still underway.

  • Undersøger
    UTC
    Undersøger

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.