Synergy SKY - Continuous layout switching on Primary display (Dual Screen) – Hændelsesdetaljer

Integration: Microsoft Teams Oplever forringet ydeevne

Continuous layout switching on Primary display (Dual Screen)

Overvåger
Begrænset drift
Påbegyndt 30 dage siden

Påvirket

CONNECT

Begrænset drift fra 6:35 PM til 12:00 AM

Integration: Microsoft Teams

Begrænset drift fra 6:35 PM til 12:00 AM

Opdateringer
  • Overvåger
    Overvåger
    We implemented a fix and are currently monitoring the result.
  • Identificeret
    Identificeret

    This issue has been confirmed to be specific to the Microsoft Teams Light Web client and has been reported to Microsoft.  As a mitigation, we are applying a service-side change to stabilize presentation behavior in dual-screen calls. For dual-screen calls, shared content should occupy the primary screen.

  • Undersøger
    Undersøger

    We are actively investigating the cause of the primary screen continuously rotating/changing layouts.

    This is currently only impacting Dual Screen calls, the workaround available is switching the calls on the video system to single screen.