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Lizenz-API - Funktionsfähig

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Okt. 2025 · 100.0%Nov. · 100.0%Dez. · 100.0%

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Okt. 2025
Nov. 2025
Dez. 2025

Geschichte beachten

Dez. 2025

Multiple Region Disruption
  • Gelöst
    Gelöst

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

    This incident has been resolved. Investigation is still underway.

  • Analyse
    Analyse

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

Nov. 2025

Maintenance Window - November 16, 2025
  • Abgeschlossen
    November 16, 2025 um 05:28
    Abgeschlossen
    November 16, 2025 um 05:28
    Maintenance has completed successfully.
  • Geplant
    November 16, 2025 um 05:00
    Geplant
    November 16, 2025 um 05:00

    We are planning for a scheduled maintenance during that time.

    Starting on November 16, 2025 12:00 AM EST to November 16, 2025 11:59 PM EST.

    This will have minimal effects on operations.

  • In Bearbeitung
    November 16, 2025 um 04:53
    In Bearbeitung
    November 16, 2025 um 04:53
    Maintenance is now in progress.

Okt. 2025

Maintenance Window - October 25, 2025
  • Abgeschlossen
    Oktober 26, 2025 um 11:44
    Abgeschlossen
    Oktober 26, 2025 um 11:44
    Maintenance has completed successfully.
  • Geplant
    Oktober 25, 2025 um 03:59
    Geplant
    Oktober 25, 2025 um 03:59

    We are planning for a scheduled maintenance during that time.

    Starting on October 24, 2025 11:59 PM EST to October 25, 2025 11:59 PM EST

    This will have minimal effects on operations.

Powerpoint Live for MS Teams
  • Gelöst
    Gelöst
    This incident has been resolved.
  • Identifizierung
    Identifizierung

    When the presenter is using PowerPoint Live, the received presentation will freeze on video systems. The problem has been identified and we are continuing to work on a fix for this incident.

Unable to connect to .gov Teams meetings
  • Gelöst
    Gelöst
    This incident has been resolved.
  • Überprüfung
    Überprüfung

    Microsoft has begun rolling out a change to the Teams GCC-High environments. This update may prevent some Synergy SKY–enabled endpoints from joining Teams meetings.

    On-premises customers should upgrade to the latest Synergy SKY build to restore compatibility.


    For assistance, contact support@synergysky.com

  • Identifizierung
    Identifizierung
    We are continuing to work on a fix for this incident.
  • Analyse
    Analyse

    We are aware that some GCC-High customers may be experiencing call connection issues. Our team is actively investigating the cause and will provide updates as soon as more information is available.

Okt. 2025 zu Dez. 2025

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