Synergy SKY - Receiving Presentation Share on Dual Screen Systems Issue – Incident details

All systems operational

Receiving Presentation Share on Dual Screen Systems Issue

Resolved
Operational
Started over 1 year agoLasted 9 days

Affected

CONNECT - Interoperability Service

Degraded performance from 7:10 AM to 4:00 AM

Integration: Google Meet

Degraded performance from 7:10 AM to 4:00 AM

Updates
  • Resolved
    UTC
    Resolved

    This issue has been resolved

  • Investigating
    UTC
    Investigating

    We are currently investigating a reported issue affecting Google Meet interoperability.   Dual-screen participants may not be able to view a far end Presentation Share.

    Synergy SKY is actively working the issue and will provide more information as it becomes available.