Synergy SKY - Dual-Screen Layout Consistency – Incident details

Microsoft is rolling out a new lightweight Teams web client for anonymous users. This may result in inconsistent layout behavior, particularly for dual-screen users who may experience different meeting interfaces depending on which Teams meeting they join. This phased rollout also impacts functionality with Whiteboard access being intermittently available. As this transition continues, Synergy SKY is actively working with Microsoft to ensure feature continuity and a consistent user experience for our customers. We will provide updates as more information becomes available.