Synergy SKY - Microsoft PowerPoint Live - Dual Screen Activation Issue – Incident details

All systems operational

Microsoft PowerPoint Live - Dual Screen Activation Issue

Resolved
Operational
Started over 1 year agoLasted 7 days

Affected

CONNECT - Interoperability Service

Operational from 1:09 PM to 11:02 AM

Integration: Microsoft Teams

Operational from 1:09 PM to 11:02 AM

Updates
  • Resolved
    UTC
    Resolved

    The issue has been resolved.

  • Investigating
    UTC
    Investigating

    Synergy SKY is investigating a reported issue preventing Dual Screen endpoints from receiving Microsoft PowerPoint Live presentation sharing on their secondary screen.  Synergy SKY is working a solution and will share updates as more information becomes available.