Synergy SKY - Zoom Calls - Content Sharing – Incident details

All systems operational

Zoom Calls - Content Sharing

Resolved
Degraded performance
Started about 1 year agoLasted 2 days

Affected

CONNECT - Interoperability Service

Degraded performance from 3:27 PM to 7:43 PM

Integration: Zoom

Degraded performance from 3:27 PM to 7:43 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating an issue where video conferencing endpoints are unable to share content into Zoom meetings.

    Our team is actively working to identify the root cause and will provide updates as we learn more.