Synergy SKY - Zoom Calls - On-Screen Display – Incident details

All systems operational

Zoom Calls - On-Screen Display

Resolved
Degraded performance
Started 11 months agoLasted 2 days

Affected

CONNECT - Interoperability Service

Degraded performance from 3:27 PM to 7:43 PM

Integration: Zoom

Degraded performance from 3:27 PM to 7:43 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are investigating reports of unexpected On-Screen Display menus appearing during Zoom calls. This issue may disrupt the user experience during active meetings.

    We are working to determine the cause and will provide updates as soon as possible.