Synergy SKY - Captcha Automatic Resolution Functionality Failing – Maintenance details

All systems operational

Captcha Automatic Resolution Functionality Failing

Completed
Scheduled for August 19, 2025 at 6:05 PM – 6:05 PMUTC

Affects

CONNECT - Interoperability Service

Under maintenance from 6:05 PM to 6:05 PM

US Region

Under maintenance from 6:05 PM to 6:05 PM

EU Region

Under maintenance from 6:05 PM to 6:05 PM

Updates
  • Completed
    August 19, 2025 at 6:05 PMUTC
    Completed
    August 19, 2025 at 6:05 PMUTC
    Maintenance is now in progress
  • Planned
    August 19, 2025 at 6:05 PMUTC
    Planned
    August 19, 2025 at 6:05 PMUTC

    We are planning for a scheduled maintenance during that time with regards to the Captcha resolution functionality failing on Teams calls.

    During this time, active calls will not be affected. Captcha may require a redial.

    Updates will be provided as necessary.