Synergy SKY - Powerpoint Live for MS Teams – Incident details

All systems operational

Powerpoint Live for MS Teams

Resolved
Degraded performance
Started 9 months agoLasted 6 days

Affected

CONNECT - Interoperability Service

Degraded performance from 6:02 PM to 1:52 PM

Integration: Microsoft Teams

Degraded performance from 6:02 PM to 1:52 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    When the presenter is using PowerPoint Live, the received presentation will freeze on video systems. The problem has been identified and we are continuing to work on a fix for this incident.