SynergySKY - Microsoft Whiteboard Initiation Issue – 障害情報詳細

Government のパフォーマンスが低下しています

Microsoft Whiteboard Initiation Issue

解決済み
パフォーマンス低下中
開始日時 2か月前持続した 約1か月

影響あり

CONNECT

パフォーマンス低下中 から 7:13 PM ~ 2:17 PM

Integration: Microsoft Teams

パフォーマンス低下中 から 7:13 PM ~ 2:17 PM

アップデート
  • 解決済み
    解決済み

    Microsoft has confirmed that there are no whiteboard facilities in the web client profile. 

    SynergySKY is monitoring Microsoft progress on this issue and will provide update if/when this is resolved via CONNECT release notes.

  • 調査中
    調査中

    We are currently investigating an issue where Microsoft Teams Whiteboarding sessions are not being activated during calls joined via Synergy CONNECT. Customers have also reported the same behavior when accessing via web browsers.

    Our engineering team is actively working to identify the root cause and will provide additional information as it becomes available.