Synergy SKY - Zoom Layout Changes - Degraded Performance – 障害情報詳細

全システムが稼働中

Zoom Layout Changes - Degraded Performance

解決済み
パフォーマンス低下中
開始日時 11か月前持続した 約1か月

影響あり

CONNECT - Interoperability Service

パフォーマンス低下中 から 9:08 PM ～ 1:27 PM, 稼働中 から 1:27 PM ～ 2:10 PM

Integration: Zoom

パフォーマンス低下中 から 9:08 PM ～ 1:27 PM, 稼働中 から 1:27 PM ～ 2:10 PM

アップデート
  • 解決済み
    UTC
    解決済み
    This incident has been resolved.
  • 監視中
    UTC
    監視中
    We implemented a fix and are currently monitoring the result.
  • 原因判明済み
    UTC
    原因判明済み

    We are aware of an issue where Zoom layout changes are not performing as expected for some Synergy CONNECT users. This behavior also affects Cisco Macro integrations and DTMF-based controls tied to Zoom layout management.

    Our engineering team has identified the issue and is actively working on a solution. Meetings remain functional, but affected users may experience inconsistent results when attempting to change layouts.

    We will provide updates here as soon as more information is available.