Synergy SKY - Lobby Auto Admit Issue – 障害情報詳細

全システムが稼働中

Lobby Auto Admit Issue

解決済み
パフォーマンス低下中
開始日時 約2か月前持続した 4日

影響あり

CONNECT

パフォーマンス低下中 から 5:59 PM ~ 7:09 PM

Integration: Microsoft Teams

パフォーマンス低下中 から 5:59 PM ~ 7:09 PM

アップデート
  • 解決済み
    解決済み

    The issue impacting the Lobby Auto Admit feature for Microsoft Teams meetings has now been resolved.

    To ensure the fix is fully applied, customers must upgrade the Synergy SKY SUITE to version 40.26.10987 or later.

  • 調査中
    調査中

    We are currently investigating an issue where some customers may experience challenges with the Lobby Auto Admit feature for Microsoft Teams meetings resulting in some Endpoints remaining in the meeting lobby. 

    The current workaround is to manually admit these endpoints into the meetings via a Microsoft Teams client.

    Our engineering team is actively working to identify the root cause and will provide additional information as it becomes available.