Synergy SKY - Service Advisory – Elevated Call Failures in the US Region – 障害情報詳細

全システムが稼働中

Service Advisory – Elevated Call Failures in the US Region

解決済み
重大な障害
開始日時 14日前持続した 約1時間

影響あり

CONNECT - Interoperability Service

重大な障害 から 2:07 PM ~ 3:23 PM

米国地域

重大な障害 から 2:07 PM ~ 3:23 PM

アップデート
  • 解決済み
    UTC
    解決済み

    The issue has been identified and resolved with backbone communication between the services which was caused by the general maintenance that has occurred over the weekend.

    We are putting additional measures in place and hardening the backbone infrastructure in order to help prevent these incidents in the future.

  • 調査中
    UTC
    調査中

    We are currently investigating an elevated number of failed call attempts affecting the US region.

    Our engineering team is actively working to determine the root cause and restore normal service as quickly as possible.

    We understand the impact this may have on your operations and appreciate your patience while we work to resolve the issue.

    We will provide another update as soon as additional information becomes available.