Synergy SKY - Captcha Automatic Resolution Functionality Failing - Government – Incidentdetails

Alle systemen operationeel

Captcha Automatic Resolution Functionality Failing - Government

Opgelost
Verminderde prestaties
Begon op 10 maanden geledenDuurde ongeveer 1 maand

Getroffen

CONNECT - Interoperability Service

Verminderde prestaties van 3:26 PM naar 2:11 PM

Government

Verminderde prestaties van 3:26 PM naar 2:11 PM

Updates
  • Opgelost
    Opgelost
    This incident has been resolved.
  • Onderzoeken
    Onderzoeken

    We are currently investigating an issue where the Captcha resolution functionality may not be working properly in Teams. Users can access captcha when joining with a PC using a web browser, but not when using CONNECT via a video system.  Call receives "To join, sign in or use Teams on the web" screen and stays stuck. 

    This is currently affecting our Government customers

    Some users may be affected.