Synergy SKY - Poly Registrar Partial Outage – Incidentdetails

Alle systemen operationeel

Poly Registrar Partial Outage

Opgelost
Gedeeltelijke storing
Begon op 22 dagen geledenDuurde ongeveer 21 uur

Getroffen

SIP Registrar

Gedeeltelijke storing van 5:37 PM naar 2:32 PM

US Region

Gedeeltelijke storing van 5:37 PM naar 2:32 PM

Updates
  • Opgelost
    Opgelost
    This incident has been resolved.
  • Monitoring
    Monitoring

    We identified a potential service issue that may have temporarily affected device registration for some customers.

     

    Our team identified behavior related to registrar connectivity that may have caused certain devices to experience registration issues. The issue appears to be contained at this time, and we are actively monitoring the environment to ensure continued stability.

     

    While we believe service has stabilized, we are continuing our review to confirm the full scope of impact and validate that all affected services are operating normally. To our knowledge this has effected Poly devices.

     

    If you continue to experience any registration-related issues, please contact Support for assistance.