Synergy SKY - Intermittent Call Failures with Webex Registered Endpoints – Incidentdetails

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Intermittent Call Failures with Webex Registered Endpoints

Opgelost
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Begon op 27 dagen geledenDuurde ongeveer 24 uur

Getroffen

CONNECT - Device and Calendar Service

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Integration: Webex Workspaces

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Updates
  • Opgelost
    UTC
    Opgelost
    This incident has been resolved.
  • Onderzoeken
    UTC
    Onderzoeken

    We are currently investigating an elevated number of intermittent call failures affecting Webex registered endpoints.. Affected calls may remain in a ringing state, or disconnect after approximately 15 minutes.

    Workaround: If a call fails to connect, redialing has been successful.

    We will provide another update as soon as additional information becomes available.