SynergySKY - Historia powiadomień

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Licencja API - Poprawne działanie

100% - dyspozycyjność
paź 2025 · 100.0%lis · 100.0%gru · 100.0%

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paź 2025
lis 2025
gru 2025

Historia powiadomień

gru 2025

Multiple Region Disruption
  • Rozwiązany
    Rozwiązany

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

    This incident has been resolved. Investigation is still underway.

  • Analiza
    Analiza

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

lis 2025

Maintenance Window - November 16, 2025
  • Zakończono
    listopada 16, 2025 o 05:28
    Zakończono
    listopada 16, 2025 o 05:28
    Maintenance has completed successfully.
  • Planowane
    listopada 16, 2025 o 05:00
    Planowane
    listopada 16, 2025 o 05:00

    We are planning for a scheduled maintenance during that time.

    Starting on November 16, 2025 12:00 AM EST to November 16, 2025 11:59 PM EST.

    This will have minimal effects on operations.

  • W trakcie
    listopada 16, 2025 o 04:53
    W trakcie
    listopada 16, 2025 o 04:53
    Maintenance is now in progress.

paź 2025

Maintenance Window - October 25, 2025
  • Zakończono
    października 26, 2025 o 11:44
    Zakończono
    października 26, 2025 o 11:44
    Maintenance has completed successfully.
  • Planowane
    października 25, 2025 o 03:59
    Planowane
    października 25, 2025 o 03:59

    We are planning for a scheduled maintenance during that time.

    Starting on October 24, 2025 11:59 PM EST to October 25, 2025 11:59 PM EST

    This will have minimal effects on operations.

Powerpoint Live for MS Teams
  • Rozwiązany
    Rozwiązany
    This incident has been resolved.
  • Zidentyfikowany
    Zidentyfikowany

    When the presenter is using PowerPoint Live, the received presentation will freeze on video systems. The problem has been identified and we are continuing to work on a fix for this incident.

Unable to connect to .gov Teams meetings
  • Rozwiązany
    Rozwiązany
    This incident has been resolved.
  • Monitorowanie
    Monitorowanie

    Microsoft has begun rolling out a change to the Teams GCC-High environments. This update may prevent some Synergy SKY–enabled endpoints from joining Teams meetings.

    On-premises customers should upgrade to the latest Synergy SKY build to restore compatibility.


    For assistance, contact support@synergysky.com

  • Zidentyfikowany
    Zidentyfikowany
    We are continuing to work on a fix for this incident.
  • Analiza
    Analiza

    We are aware that some GCC-High customers may be experiencing call connection issues. Our team is actively investigating the cause and will provide updates as soon as more information is available.

paź 2025 do gru 2025

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