Synergy SKY - Histórico de avisos

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Licença API - Operacional

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abr 2026 · 100.0%mai · 100.0%jun · 100.0%

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abr 2026
mai 2026
jun 2026

Histórico de avisos

jun 2026

Webex Service Disruption
  • Resolvido
    Resolvido
    This incident has been resolved.
  • Monitorização
    Monitorização

    We are currently monitoring the Webex service interruption. Note: This interruption may affect any calls involving Webex registered devices.

  • Investigando
    Investigando

    We are investigating how this Webex service notice (Reference: PUB0015885) is affecting our usage of the Webex API and the Workspace Integration.

    https://status.webex.com/commercial/status?lang=en_US

    We will provide further updates as the situation develops.

Google Meet: Connection Difficulties
  • Resolvido
    Resolvido
    This incident has been resolved.
  • Monitorização
    Monitorização
    We implemented a fix and are currently monitoring the result.
  • Identificado
    Identificado

    Our team has identified a solution and a fix is being implemented. We appreciate your patience and will provide a further update once available.

  • Investigando
    Investigando

    We are currently investigating this incident in which all Google Meet calls are experiencing connection difficulties at this time.

    Our team is actively engaged in restoring service.

mai 2026

EU Registrar Maintenance Window - May 28
  • Concluído
    maio 28, 2026 em 19:15
    Concluído
    maio 28, 2026 em 19:15
    Maintenance has completed successfully.
  • Em curso
    maio 28, 2026 em 18:00
    Em curso
    maio 28, 2026 em 18:00
    A manutenção já está em andamento
  • Ainda não começou
    maio 28, 2026 em 18:00
    Ainda não começou
    maio 28, 2026 em 18:00

    We are performing a scheduled maintenance for our EU Registrar starting on May 28 at 18:00 UTC (2:00 PM EDT / 11:00 AM PDT). We anticipate the maintenance to last approximately 2 hours, concluding around May 28 UTC 20:00 (4:00 PM EDT / 1:00 PM PDT).

    Times:

    May 28
    PDT (UTC -7): 11:00 AM - 1:00 PM
    EDT (UTC-4): 2:00 PM - 4:00 PM
    UTC: 18:00 - 20:00

    This maintenance window will have minimal effects on operations.

CONNECT Maintenance Window - May 28
  • Concluído
    maio 28, 2026 em 12:00
    Concluído
    maio 28, 2026 em 12:00
    Manutenção concluída com sucesso
  • Em curso
    maio 28, 2026 em 10:00
    Em curso
    maio 28, 2026 em 10:00
    A manutenção já está em andamento
  • Ainda não começou
    maio 28, 2026 em 10:00
    Ainda não começou
    maio 28, 2026 em 10:00

    We are performing a scheduled maintenance for CONNECT starting on May 28 at 10:00 UTC (6:00 AM EDT / 3:00 AM PDT). We anticipate the maintenance to last approximately 2 hours, concluding around 12:00 UTC May 28 (8:00 AM EDT / 5:00 PDT).

    Times:

    May 28
    PDT (UTC -7): 3:00 AM - 5:00 AM
    EDT (UTC-4): 6:00 AM - 8:00 AM
    UTC: 10:00 - 12:00

    This maintenance window will have minimal effects on operations.

Maintenance Window - May 27
  • Ainda não começou
    maio 27, 2026 em 10:00
    Ainda não começou
    maio 27, 2026 em 10:00

    We are performing a scheduled maintenance for our CONNECT - Device and Calendar Service starting on May 27 at 10:00 UTC (6:00 AM EDT / 3:00 AM PDT). We anticipate the maintenance to last approximately 1 hour, concluding around 11:00 UTC May 27 (7:00 AM EST / 4:00 AM PST).

    Times:

    May 27
    PDT (UTC -7): 3:00 AM - 4:00 AM
    EDT (UTC-4): 6:00 AM - 7:00 AM
    UTC: 10:00 - 11:00

    This maintenance window will have minimal effects on operations.

  • Concluído
    maio 26, 2026 em 16:06
    Concluído
    maio 26, 2026 em 16:06

    Maintenance has been cancelled.

Maintenance Window - May 15, 2026
  • Concluído
    maio 15, 2026 em 11:00
    Concluído
    maio 15, 2026 em 11:00
    Manutenção concluída com sucesso
  • Em curso
    maio 15, 2026 em 09:00
    Em curso
    maio 15, 2026 em 09:00
    A manutenção já está em andamento
  • Ainda não começou
    maio 15, 2026 em 09:00
    Ainda não começou
    maio 15, 2026 em 09:00

    UPDATE we are pushing this maintenance back one week, to May 15.

    We are performing a scheduled maintenance starting on May 15 at 9:00 UTC (5:00 AM EDT / 2:00 AM PDT). We anticipate the maintenance to last approximately 2 hours, concluding around 11:00 UTC May 15 (7:00 AM EDT / 4:00 AM PDT).

    Times:

    May 15
    PDT (UTC -7): 2:00 AM - 4:00 AM
    EDT (UTC-4): 5:00 AM - 7:00 AM
    UTC: 9:00 - 11:00

    During the scheduled maintenance window, the following impact is expected:

    • Active/Established Calls - current active calls will not be affected and will continue uninterrupted throughout the window

    • New Calls - Little to no impact is expected for new calls being placed during the window

    • CDR Data - Call Detail Record (CDR) data generated by the Registrar during the window may be affected

Maintenance Window - May 9, 2026
  • Concluído
    maio 09, 2026 em 17:33
    Concluído
    maio 09, 2026 em 17:33
    Maintenance has completed successfully.
  • Em curso
    maio 09, 2026 em 10:00
    Em curso
    maio 09, 2026 em 10:00
    A manutenção já está em andamento
  • Ainda não começou
    maio 09, 2026 em 10:00
    Ainda não começou
    maio 09, 2026 em 10:00

    We are performing a routine scheduled maintenance starting on May 9 at 10:00 UTC (6:00 AM EDT / 3:00 AM PDT). We anticipate the maintenance to last approximately 8 hours, concluding around 18:00 UTC May 9 (2:00 PM EDT / 11:00 AM PDT).

    Times:

    May 9
    PDT (UTC -7): 3:00 AM - 11:00 AM
    EDT (UTC-4): 6:00 AM - 2:00 PM
    UTC: 10:00 - 18:00

    This maintenance window will have minimal effects on operations.

abr 2026

Poly Registrar Partial Outage
  • Resolvido
    Resolvido
    This incident has been resolved.
  • Monitorização
    Monitorização

    We identified a potential service issue that may have temporarily affected device registration for some customers.

     

    Our team identified behavior related to registrar connectivity that may have caused certain devices to experience registration issues. The issue appears to be contained at this time, and we are actively monitoring the environment to ensure continued stability.

     

    While we believe service has stabilized, we are continuing our review to confirm the full scope of impact and validate that all affected services are operating normally. To our knowledge this has effected Poly devices.

     

    If you continue to experience any registration-related issues, please contact Support for assistance.

abr 2026 para jun 2026

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