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jul 2026 · 100.0%ago · 100.0%set · 100.0%

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jul 2026
ago 2026
set 2026

Histórico de avisos

set 2026

Maintenance Window - September 19
  • Concluído
    setembro 19, 2026 em 23:34UTC
    Concluído
    setembro 19, 2026 em 23:34UTC

    Maintenance has completed successfully.

  • Em curso
    setembro 19, 2026 em 11:00UTC
    Em curso
    setembro 19, 2026 em 11:00UTC
    A manutenção já está em curso
  • Ainda não começou
    setembro 15, 2026 em 17:05UTC
    Ainda não começou
    setembro 15, 2026 em 17:05UTC

    We are performing a routine scheduled maintenance starting on September 19 at 11:00 UTC (7:00 AM EDT / 4:00 AM PDT). We anticipate the maintenance to last approximately 34 hours, concluding around 21:00 UTC September 20 (5:00 PM EDT / 2:00 PM PDT).

    Times:

    September 19
    PDT (UTC -7): 4:00 AM - 2:00 PM (September 20)
    EDT (UTC-4): 7:00 AM - 5:00 PM (September 20)
    UTC: 11:00 - 21:00 (September 20)

    This maintenance window will have minimal effects on operations.

Maintenance Window - September 11, 2026
  • Concluído
    setembro 11, 2026 em 22:00UTC
    Concluído
    setembro 11, 2026 em 22:00UTC
    Manutenção concluída com sucesso
  • Em curso
    setembro 11, 2026 em 16:00UTC
    Em curso
    setembro 11, 2026 em 16:00UTC
    A manutenção já está em curso
  • Ainda não começou
    setembro 11, 2026 em 13:25UTC
    Ainda não começou
    setembro 11, 2026 em 13:25UTC

    We are performing a scheduled maintenance starting on September 11 at 4:00 PM UTC (12:00 PM EDT / 9:00 AM PDT). We anticipate the maintenance to last approximately 6 hours, concluding around 10:00 AM UTC September 11 (6:00 PM EDT / 3:00 PM PDT).

    Times:

    September 11
    PDT (UTC -9): 9:00 AM - 3:00 PM
    EDT (UTC-6): 12:00 PM - 6:00 PM
    UTC: 4:00 PM - 10:00 PM

    This maintenance window will have minimal effects on operations.

Maintenance Window - September 9, 2026
  • Concluído
    setembro 09, 2026 em 09:00UTC
    Concluído
    setembro 09, 2026 em 09:00UTC
    Manutenção concluída com sucesso
  • Em curso
    setembro 09, 2026 em 06:00UTC
    Em curso
    setembro 09, 2026 em 06:00UTC
    A manutenção já está em curso
  • Ainda não começou
    setembro 08, 2026 em 15:25UTC
    Ainda não começou
    setembro 08, 2026 em 15:25UTC

    We are performing a routine scheduled maintenance starting on September 9 at 6:00 UTC (2:00 AM EDT / 11:00 PM PDT [September 8]). We anticipate the maintenance to last approximately 3 hours, concluding around 9:00 UTC September 9 (5:00 AM EDT / 2:00 AM PDT).

    Times:

    September 9
    PDT (UTC -9): 11:00 PM September 8 - 2:00 AM
    EDT (UTC-6): 2:00 AM - 5:00 AM
    UTC: 6:00 - 9:00

    This maintenance window will have minimal effects on operations.

CONNECT Calls Dropping
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Monitorização
    UTC
    Monitorização
    We implemented a fix and are currently monitoring the result.
  • Identificado
    UTC
    Identificado
    We are continuing to work on a fix for this incident.
  • Investigando
    UTC
    Investigando

    We are currently investigating this incident in which CONNECT calls are dropping 15 minutes into the meeting. As a current workaround, please redial into the meeting if dropped.

    We are actively working on this and will provide an update as soon as possible.

Synergy SKY CONNECT Service Maintenance
  • Concluído
    setembro 05, 2026 em 16:48UTC
    Concluído
    setembro 05, 2026 em 16:48UTC
    Maintenance has completed successfully.
  • Em curso
    setembro 05, 2026 em 13:00UTC
    Em curso
    setembro 05, 2026 em 13:00UTC

    We will be performing maintenance on the Synergy SKY CONNECT service beginning September 5 at 13:00 UTC (9:00 AM EDT / 6:00 AM PDT). The maintenance window will remain open for approximately 24 hours, concluding around 13:00 UTC September 6 (9:00 AM EDT / 6:00 AM PDT).

    Times:

    September 5–6
    PDT (UTC-7): 6:00 AM – 6:00 AM (September 6)
    EDT (UTC-4): 9:00 AM – 9:00 AM (September 6)
    UTC: 13:00 – 13:00 (September 6)

    This maintenance window is being used to deploy an update to the Synergy SKY CONNECT service addressing the recently reported Microsoft Teams Dual Screen issue.

    Minimal impact to operations is expected during the maintenance window.

ago 2026

Intermittent Call Failures with Webex Registered Endpoints
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Investigando
    UTC
    Investigando

    We are currently investigating an elevated number of intermittent call failures affecting Webex registered endpoints.. Affected calls may remain in a ringing state, or disconnect after approximately 15 minutes.

    Workaround: If a call fails to connect, redialing has been successful.

    We will provide another update as soon as additional information becomes available.

Maintenance Window - August 22
  • Concluído
    agosto 23, 2026 em 19:45UTC
    Concluído
    agosto 23, 2026 em 19:45UTC
    Maintenance has completed successfully.
  • Em curso
    agosto 22, 2026 em 11:00UTC
    Em curso
    agosto 22, 2026 em 11:00UTC
    A manutenção já está em andamento
  • Ainda não começou
    agosto 18, 2026 em 21:05UTC
    Ainda não começou
    agosto 18, 2026 em 21:05UTC

    We are performing a routine scheduled maintenance starting on August 22 at 11:00 UTC (7:00 AM EDT / 4:00 AM PDT). We anticipate the maintenance to last approximately 34 hours, concluding around 21:00 UTC August 23 (5:00 PM EDT / 2:00 PM PDT).

    Times:

    August 22
    PDT (UTC -7): 4:00 AM - 2:00 PM (August 23)
    EDT (UTC-4): 7:00 AM - 5:00 PM (August 23)
    UTC: 11:00 - 21:00 (August 23)

    This maintenance window will have minimal effects on operations.

Failed Calls and Call Quality
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Investigando
    UTC
    Investigando

    Some customers may be experiencing failed calls and degraded call quality. Our engineering team is currently investigating the issue and working towards a resolution. We will provide further updates as more information becomes available.

    We apologize for any inconvenience this may cause.

Service Advisory – Elevated Call Failures in the US Region
  • Resolvido
    UTC
    Resolvido

    The issue has been identified and resolved with backbone communication between the services which was caused by the general maintenance that has occurred over the weekend.

    We are putting additional measures in place and hardening the backbone infrastructure in order to help prevent these incidents in the future.

  • Investigando
    UTC
    Investigando

    We are currently investigating an elevated number of failed call attempts affecting the US region.

    Our engineering team is actively working to determine the root cause and restore normal service as quickly as possible.

    We understand the impact this may have on your operations and appreciate your patience while we work to resolve the issue.

    We will provide another update as soon as additional information becomes available.

General server maintenance
  • Concluído
    agosto 09, 2026 em 20:00UTC
    Concluído
    agosto 09, 2026 em 20:00UTC
    Manutenção concluída com sucesso
  • Em curso
    agosto 08, 2026 em 08:00UTC
    Em curso
    agosto 08, 2026 em 08:00UTC
    A manutenção já está em andamento
  • Ainda não começou
    agosto 05, 2026 em 11:43UTC
    Ainda não começou
    agosto 05, 2026 em 11:43UTC
    We are planning for a scheduled maintenance during that time.

jul 2026

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jul 2026 para set 2026

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