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API-ul de licență - Operațional

100% - timp de funcționare
oct 2025 · 100.0%noi · 100.0%dec · 100.0%

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oct 2025
noi 2025
dec 2025

Observați istoricul

dec 2025

Multiple Region Disruption
  • Rezolvat
    Rezolvat

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

    This incident has been resolved. Investigation is still underway.

  • În curs de investigare
    În curs de investigare

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

noi 2025

Maintenance Window - November 16, 2025
  • Finalizat
    noiembrie 16, 2025 la 05:28
    Finalizat
    noiembrie 16, 2025 la 05:28
    Maintenance has completed successfully.
  • Plănuit
    noiembrie 16, 2025 la 05:00
    Plănuit
    noiembrie 16, 2025 la 05:00

    We are planning for a scheduled maintenance during that time.

    Starting on November 16, 2025 12:00 AM EST to November 16, 2025 11:59 PM EST.

    This will have minimal effects on operations.

  • În curs
    noiembrie 16, 2025 la 04:53
    În curs
    noiembrie 16, 2025 la 04:53
    Maintenance is now in progress.

oct 2025

Maintenance Window - October 25, 2025
  • Finalizat
    octombrie 26, 2025 la 11:44
    Finalizat
    octombrie 26, 2025 la 11:44
    Maintenance has completed successfully.
  • Plănuit
    octombrie 25, 2025 la 03:59
    Plănuit
    octombrie 25, 2025 la 03:59

    We are planning for a scheduled maintenance during that time.

    Starting on October 24, 2025 11:59 PM EST to October 25, 2025 11:59 PM EST

    This will have minimal effects on operations.

Powerpoint Live for MS Teams
  • Rezolvat
    Rezolvat
    This incident has been resolved.
  • Identificat
    Identificat

    When the presenter is using PowerPoint Live, the received presentation will freeze on video systems. The problem has been identified and we are continuing to work on a fix for this incident.

Unable to connect to .gov Teams meetings
  • Rezolvat
    Rezolvat
    This incident has been resolved.
  • În curs de monitorizare
    În curs de monitorizare

    Microsoft has begun rolling out a change to the Teams GCC-High environments. This update may prevent some Synergy SKY–enabled endpoints from joining Teams meetings.

    On-premises customers should upgrade to the latest Synergy SKY build to restore compatibility.


    For assistance, contact support@synergysky.com

  • Identificat
    Identificat
    We are continuing to work on a fix for this incident.
  • În curs de investigare
    În curs de investigare

    We are aware that some GCC-High customers may be experiencing call connection issues. Our team is actively investigating the cause and will provide updates as soon as more information is available.

oct 2025 către dec 2025

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