SynergySKY - Zgodovina obvestil

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okt. 2025 · 100.0%nov. · 100.0%dec. · 100.0%

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okt. 2025
nov. 2025
dec. 2025

Zgodovina obvestil

dec. 2025

Multiple Region Disruption
  • Odpravljeno
    Odpravljeno

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

    This incident has been resolved. Investigation is still underway.

  • Raziskovanje
    Raziskovanje

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

nov. 2025

Maintenance Window - November 16, 2025
  • Zaključeno
    november 16, 2025 ob 05:28
    Zaključeno
    november 16, 2025 ob 05:28
    Maintenance has completed successfully.
  • Napovedano
    november 16, 2025 ob 05:00
    Napovedano
    november 16, 2025 ob 05:00

    We are planning for a scheduled maintenance during that time.

    Starting on November 16, 2025 12:00 AM EST to November 16, 2025 11:59 PM EST.

    This will have minimal effects on operations.

  • V teku
    november 16, 2025 ob 04:53
    V teku
    november 16, 2025 ob 04:53
    Maintenance is now in progress.

okt. 2025

Maintenance Window - October 25, 2025
  • Zaključeno
    oktober 26, 2025 ob 11:44
    Zaključeno
    oktober 26, 2025 ob 11:44
    Maintenance has completed successfully.
  • Napovedano
    oktober 25, 2025 ob 03:59
    Napovedano
    oktober 25, 2025 ob 03:59

    We are planning for a scheduled maintenance during that time.

    Starting on October 24, 2025 11:59 PM EST to October 25, 2025 11:59 PM EST

    This will have minimal effects on operations.

Powerpoint Live for MS Teams
  • Odpravljeno
    Odpravljeno
    This incident has been resolved.
  • Napaka odkrita
    Napaka odkrita

    When the presenter is using PowerPoint Live, the received presentation will freeze on video systems. The problem has been identified and we are continuing to work on a fix for this incident.

Unable to connect to .gov Teams meetings
  • Odpravljeno
    Odpravljeno
    This incident has been resolved.
  • Spremljanje
    Spremljanje

    Microsoft has begun rolling out a change to the Teams GCC-High environments. This update may prevent some Synergy SKY–enabled endpoints from joining Teams meetings.

    On-premises customers should upgrade to the latest Synergy SKY build to restore compatibility.


    For assistance, contact support@synergysky.com

  • Napaka odkrita
    Napaka odkrita
    We are continuing to work on a fix for this incident.
  • Raziskovanje
    Raziskovanje

    We are aware that some GCC-High customers may be experiencing call connection issues. Our team is actively investigating the cause and will provide updates as soon as more information is available.

okt. 2025 do dec. 2025

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